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Close Other Roasting Software

Computer SetupReviewed 2026-06-27

Summary

Many USB, serial, Bluetooth, and device-driver connections can be used by only one app at a time. If another roasting app is already connected, Rostoc may not be able to read the machine.

Steps

  1. Close Artisan, Cropster, vendor software, or any other app connected to the machine.
  2. Unplug and reconnect the USB device or restart the machine connection mode if needed.
  3. Open Rostoc and connect again.
  4. If the device still fails, submit a ticket with the machine model and error.