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Connection Status

Connection DiagnosticsReviewed 2026-10-19

Summary

When readings stop, Rostoc says why: not responding (the machine stopped answering; Rostoc keeps trying), then connection lost — reconnecting, then could not reconnect if every attempt fails. A machine switched off after roasting goes through the same steps. That is expected. An Aillio Bullet is the exception: Rostoc never gives up on it. It shows "Your … is off or unplugged. Rostoc reconnects when it is back." and connects again when the Bullet comes back.

What each one means:

  • Readings greyed out: no new reading has arrived. The last values stay on screen.
  • Not responding: the connection is still open, but the machine stopped answering. Rostoc keeps reading, and the readings come back by themselves as soon as it answers.
  • Connection lost — reconnecting: the machine stayed silent, or its USB port disappeared, so Rostoc closed the connection and is reconnecting by itself, up to 6 attempts.
  • Could not reconnect — connect manually from Machines: every attempt failed. Rostoc stops trying until you press Retry or connect the Machine again.

Steps

  1. Check that the machine is switched on and that its cable is plugged in at both ends.
  2. If you switched the machine off after roasting, nothing is wrong. Connect it again from Machines when it is back on.
  3. If Rostoc says not responding while the machine is on, give it a few seconds. The readings come back by themselves when it answers.
  4. If the USB cable came out, plug it back in. While Rostoc is still reconnecting, it picks the machine up again by itself.
  5. If the banner says could not reconnect, check power and the cable, then press Retry or connect the Machine from Machines.
  6. If it happens again and again during roasts, finish the roast, then click Send Feedback so the team receives Rostoc's recent logs.

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