Get in touch.
Questions about machine support, pricing, or whether Rostoc fits how your roastery works. The form on this page reaches hello@rostoc.co, which is the same inbox as writing to us directly.
What To Ask About
Most questions that reach us are one of three: whether a specific roaster is supported, which plan a roastery of a given size actually needs, or whether Rostoc does a particular thing at all. All three are worth asking before you install anything.
The one question with a faster answer elsewhere is machine support. The machine support form asks for brand, model, and connection type, which is what determines the answer -- so it gets you a useful reply sooner than a general message will.
- Whether your roaster connects, and how.
- Which plan fits your batch volume.
- Whether a capability exists before you commit to it.
- Check machine support for a specific model.
Other Ways To Get An Answer
A fair number of questions are already answered in writing, and reading takes less time than waiting for a reply.
The FAQ covers what Rostoc is and how roast plans, profiles, and batches relate. The documentation covers setup and machine connection in detail. The comparison page is the honest answer to whether Rostoc is the right size of tool for your roastery, including when it is not.
- FAQ -- what Rostoc is and how the pieces fit.
- Documentation -- setup, connection, and workflows.
- Comparison -- whether it suits your volume.
- Pricing -- plans, caps, and the 30-roast start.